Refund policy
Return & Refund Policy
Effective Date: 01/06/2025
Because our products are perishable, we do not accept returns. However, your satisfaction matters deeply to us.
1. Damaged or Incorrect Items
If your item arrives:
Damaged
Expired
Wrong product sent
Please email mewawala26@gmail.com within 2 days of delivery with:
Order ID
Clear photos of the product + packaging
Once approved, we’ll either:
✅ Send a replacement
✅ Issue a refund (within 7–10 working days)
2. Non-Returnable Items
Opened or used products
Free samples